Effective Date: 2025

At ProsRem, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

• Personal information: name, email address, phone number, and location.
• Project details: information you provide when requesting a consultation or service.
• Technical data: IP address, browser type, device information, and website usage data (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support.
• Schedule consultations and manage projects.
• Improve our website, services, and customer experience.Send updates, promotions, or important service communications (only if you consent).

3. Sharing of Information

We do not sell or rent your personal data. We may share information only in the following cases:

• With trusted service providers (such as hosting, payment processors, or IT support) who assist us in operating our business.
• If required by law, regulation, or legal process.
• To protect the rights, safety, or property of ProsRem, our clients, or others.

4. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

• Understand how visitors use the site.
• Improve navigation and user experience.
• Personalize certain features.

You may adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal information. However, please note that no transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of the personal data we hold about you.
• Request corrections or updates to your data.
• Request deletion of your personal information (subject to legal or contractual obligations).
• Opt-out of marketing communications at any time.

To exercise your rights, contact us at: info@prosrem.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

ProsRem
Email: info@prosrem.com
Phone: +1 (850) 428-8158
Location: Fort Walton Beach, FL